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Anuttama Store

No.5-224, Sapthagiri, Koovenja Koringila Road, dakshina kannada, Karnataka, India - 574259

6363348339
Inquiry

Shipping Policy

We primarily ship through our channel partner. Our coverage areas are limited to the areas covered by our channel partner. In case your delivery address is not covered by the channel partner, on request, we will attempt to ship through alternate channel partners for an additional charge.

Refund Policy

  • We at Anuttama follow a No Refund/No Replacement policy as we deal in perishable products
  • No Cash refund will be issued
  • The amount will be refunded /reimbursed to the same credit card through which the transaction was completed
  • Credit card refunds for products that meet the refund criteria will be processed within 7 working days or specified as per the card merchant.
  • We reserve the right:
    • to request identification
    • to determine whether the product has been damaged, abused, or used.
  • For further details please contact anuttamaproducts@gmail.com

Cancellation / Return / Exchange Policy

As we deal in perishable items we don’t do any refund/exchange. However, we do make exceptions in case the following circumstances:

Don’t receive the delivery of a product within 96 Hrs of placing the order
Receive the wrong product
Received a tampered or damaged product
We reserve the right

To request product identification
To determine whether the product has been damaged, abused, or used
Please reach out to us within 24 hours of receipt of the product otherwise we will be unable to assist you and address concerns as these are perishable products.

The amount will be refunded /reimbursed to the same instrument that was used to transact on Anuttama. The refund will be credited to your account within 7-10 business working days, as per the standard banking procedure.

We are extremely diligent and do not sell expired products. In the event that you get an expired product, we will give you 10x of the product value back as a gift voucher.

Products that are not expired or damaged will not be exchanged or refunded under any circumstance.

If a product has an expiry date written in MM/YY format, the expiry would be at the end of that month. This is the international standard for expiry dates. For example, a product having an expiry date of 01/23, would expire on the 31st of January, 2023.

Please reach out to us on anuttamaproducts@gmail.com or call us on +91 6363348339.