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We ship the products within 24-48 hours of receiving the orders (excluding Sunday and public holidays). The orders will get delivered within 3-9 working days depending upon the delivery location.
Refund is only applicable under the following conditions only -
Kindly inform us within 48 hours of delivery of the order to get free replacement of the product.
In order to get a defective item replaced, contact Freshwoof Office through Contact Us form or call at +91 8608601196 or email at hello@freshwoof.com, within 3 days from the date of delivery. The defective product or part of the product will be recalled and a replacement will be shipped immediately.