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freshwoof

C-491, Siddharth Nagar, Jagatpura, Jaipur, Rajasthan, India - 302017

Shipping Policy

We ship the products within 24-48 hours of receiving the orders (excluding Sunday and public holidays). The orders will get delivered within 3-9 working days depending upon the delivery location.

Refund Policy

Refund is only applicable under the following conditions only -

  • Item was defective
  • Item was damaged in transit
  • Products was / were missing
  • Wrong item was received

Kindly inform us within 48 hours of delivery of the order to get free replacement of the product.

Cancellation / Return / Exchange Policy

In order to get a defective item replaced, contact Freshwoof Office through Contact Us form or call at +91 8608601196 or email at hello@freshwoof.com, within 3 days from the date of delivery. The defective product or part of the product will be recalled and a replacement will be shipped immediately.